Order Tracking

Track Your Order

Enter your AWB or tracking number from your shipping confirmation email to get real-time updates on your order.

Where's my order?

Your tracking number is in the shipping confirmation email we sent after your order was dispatched. It starts with digits and may contain letters.
Tracking Number
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Tracking Ready

Your tracking page is ready. Click the button below to see live updates on Shiprocket's tracking page.

View Live Tracking →

Your Order, Step by Step

1

Order Placed

Your order is confirmed and being prepared with care.

2

Dispatched

Your package has been handed to our courier partner.

3

In Transit

On the way to your city. Track with your AWB number.

4

Delivered

Your order has arrived. Enjoy your Swallow's Nest pieces!

Common Questions

Tracking FAQs

Where do I find my tracking number?

Your AWB (Air Waybill) or tracking number is included in the shipping confirmation email sent to you after your order is dispatched. Search your inbox for an email from us with the subject "Your order has been shipped". If you haven't received it, please check your spam folder.

How long does delivery take?

Standard delivery across India takes 3–7 business days after dispatch. Metro cities (Delhi, Mumbai, Bengaluru, etc.) usually receive within 3–5 days. Remote areas may take up to 7–10 days. You will receive real-time updates via SMS and email.

My tracking number shows no updates — what do I do?

It can take up to 24–48 hours after dispatch for tracking to become active on the courier's system. If your tracking number shows no movement after 48 hours, please contact us with your order number and we'll investigate right away.

Will I know when my order is out for delivery?

Yes! Our courier partners send an SMS and/or WhatsApp notification on the morning of delivery. You can also check the live status anytime using the tracking tool above.

Is the packaging discreet?

Absolutely. All Swallow's Nest orders are shipped in plain, unmarked packaging. There is no mention of the brand or product contents on the outside of the box. Only our return address appears on the label.

Need Help?

Still have questions?

Our team is here to help. Reach out via email or WhatsApp and we'll get back to you as quickly as possible.

Discreet Packaging

All orders ship in plain, unmarked boxes — no brand names or product descriptions on the outside.

Fast Delivery

Delivered across India in 3–7 business days. Express options available at checkout.

Secure Payments

100% secure checkout with SSL encryption. Pay via UPI, cards, net banking, or COD.